PRIVACY POLICY

Effective Date: 29.05.2023

Welcome to Summer End Festival ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website and purchase tickets to festivals through our platform. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect and process the following types of personal information:

Contact Information: Your name, email address, postal address, and phone number.
Purchase Information: Details about the tickets you purchase, including event, date, and quantity.
Communication Data: Correspondence and communication you have with us.
Technical Data: Information about your device, browser, IP address, and usage patterns.
2. How We Use Your Information

We use your personal information for the following purposes:

To Provide Services: Process and fulfill ticket orders, communicate event details, and deliver customer support.
Payment Processing: Facilitate secure payment processing and prevent fraudulent activities.
Customer Support: Respond to your inquiries, resolve issues, and provide assistance.
Marketing and Communication: Send you promotional materials, updates, and relevant festival information (you can opt out anytime).
Legal and Compliance: Comply with legal obligations and enforce our terms and policies.
3. Disclosure of Your Information

We may share your personal data with:

Event Organizers: Sharing necessary information for event coordination and ticket validation.
Service Providers: Third-party service providers who assist us in operating our website and services.
Legal Authorities: When required by law, regulation, or legal process.
4. Data Security

We employ reasonable security measures to safeguard your personal information. However, please be aware that no data transmission over the internet is completely secure. We cannot guarantee the absolute security of your data.

5. Your Choices

Access and Correction: You can access, update, or correct your personal information by logging into your account.
Communication Preferences: You can opt out of receiving promotional emails by following the unsubscribe instructions provided in the email.
Cookies: You can control cookies through your browser settings.
6. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to have it removed.

7. Updates to the Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes through prominent notices on our website or via email.

8. Contact Us

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at: thesummerendfestival@gmail.com.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.